ScanSign.io – Terms of Service

Last Updated: June 2025

1. Overview

By using ScanSign.io services, you agree to the following terms and conditions. These terms apply to all QR-enabled signs, redirect services, billing cycles, deposits, and administrative tools provided by Business Efficiency Systems and Technologies LLC (“BEST Inc.”), operator of ScanSign.io.

2. Pricing and Subscription

ScanSign.io operates on a monthly subscription model. All sign subscriptions are billed as follows:

• Deposit: A one-time, refundable deposit of $5.00 per sign is charged at the time of sale to confirm the order.
• Prorated Activation: Upon sign delivery or activation, a prorated service charge is applied based on the number of days remaining in that month, calculated at $15/month per sign.
• Monthly Billing: On the 1st of each month following activation, you will be billed $15.00 per sign per month, ongoing.

All charges are due upon invoice. Failure to remit payment may result in service suspension or cancellation without further notice.

3. Sign Ownership and Deposit Terms

• Ownership: All ScanSign.io signs remain the exclusive property of BEST Inc. They are licensed to customers for use during an active subscription and are not sold, leased, or transferred.
• Return Obligation: Upon cancellation or termination, all signs must be returned within 30 calendar days in good condition (normal wear and tear accepted). Return shipping is the responsibility of the customer.
• Deposit Forfeiture: Failure to return signs within 30 days, or returning damaged or unusable signs, may result in partial or full forfeiture of the deposit.
• No Purchase Rights: Payment of the deposit does not confer ownership rights. It secures service access and must be returned at the end of service.

4. Redirect Update Policy

Customers may request destination URL changes via the secure update form provided at the scan page. All update requests require a valid customer passcode and are subject to review. Redirect changes are not currently billed, but ScanSign.io reserves the right to implement billing for excessive or abusive changes in the future.

5. Passcode Security

Customers are responsible for safeguarding their passcode. If a passcode is believed to be compromised, ScanSign.io will only issue a reset upon verification through a business email domain or other approved means of identity confirmation. Unauthorized passcode use is the customer’s responsibility unless previously reported.

6. Cancellation Policy

Customers may cancel service at any time by emailing hello@scansign.io. Cancellation becomes effective at the end of the current billing cycle unless specified otherwise. All signs must be returned within 30 days to ensure a deposit refund. No refunds will be issued for unused partial months.

7. Acceptable Use

ScanSign.io signs and redirect services are licensed solely for use by the registered business and for the specific, approved business purpose under which the signs were ordered. You may not repurpose, lend, sell, or otherwise assign the use of the signs or platform to any third party without prior written approval.

Prohibited uses include, but are not limited to:

• Redirecting to pornographic, sexually explicit, violent, deceptive, illegal, or exploitative content
• Using ScanSign.io for activities outside the scope of the registered business
• Redirecting to content that damages, disparages, or misrepresents ScanSign.io
• Promoting or distributing spam, scams, hate speech, or content that violates applicable law

BEST Inc. reserves the right to immediately suspend or permanently disable any sign or customer account found in violation of this Acceptable Use Policy. No refunds or deposit returns will be issued for violations that compromise the integrity or reputation of the ScanSign.io platform.

8. Contact

For all communications regarding support, billing, or cancellation, contact us at:
📧 hello@scansign.io
📬 ScanSign.io – BEST Inc.
1087 Silver Maple Rd. NE
Townsend, GA 31331
United States

9. Changes to Terms

ScanSign.io reserves the right to modify these Terms of Service at any time. When changes are made, we will update the “Last Updated” date at the top of this page. It is your responsibility to review these terms periodically for any changes. Your continued use of the ScanSign.io platform after changes are posted constitutes your acceptance of the updated terms.